Business template

Service Agreement

B2B service agreement with SLA terms, scope, payment schedule, and termination rights. Vendor-ready.

Who signs

  1. 1. Provider
  2. 2. Client

Full template text

Service Agreement General Service Provider Contract

1. Parties and Services This Service Agreement is entered into between the Service Provider and the Client identified below. The Provider agrees to perform the services described herein in accordance with the terms and conditions of this agreement.

2. Service Level The Provider shall perform all services in a professional and timely manner. Response times, availability hours, and quality standards are as mutually agreed upon. The Provider shall maintain adequate staffing and resources to meet service commitments.

3. Compensation and Invoicing The Client agrees to pay the Provider the fees specified below. Invoices will be issued monthly and payment is due within thirty (30) days of invoice date. Late payments may be subject to interest at the rate of 1.5% per month.

4. Term and Termination This agreement is effective from the start date for the initial term specified below. It shall automatically renew for successive periods unless either party provides sixty (60) days written notice of non-renewal prior to the end of the then-current term.

5. Warranties and Liability The Provider warrants that all services will be performed in a professional manner. Neither party shall be liable for indirect, incidental, or consequential damages. The Provider's total liability shall not exceed the fees paid in the preceding twelve months.

Provider Name:

Client Name:

Service Description:

Monthly Fee: $

Effective Date:

Service Provider Signature Date

Client Signature Date

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