Last updated: January 1, 2025
1. Introduction
SignaTrust Inc. ("SignaTrust," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our blockchain-secured digital signature platform.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly to us, including:
- Name and email address
- Phone number (for SMS notifications)
- Account credentials
- Payment information (processed securely via Stripe)
- Electronic signatures you create
2.2 Document Information
When you use our service to sign documents, we process and store:
- Documents you upload for signing
- Signatures applied to documents
- Document metadata (names, timestamps)
- Cryptographic hashes of signed documents (stored on Solana blockchain)
2.3 Automatically Collected Information
We automatically collect certain information when you use our platform:
- IP address and browser type
- Device information
- Usage data and analytics
- Cookies and similar technologies
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our digital signature services
- Process and complete signature transactions
- Send notifications about document status
- Provide AI-powered document analysis (using Google Gemini)
- Anchor document hashes to the Solana blockchain
- Process payments and manage subscriptions
- Respond to customer support requests
- Improve and optimize our platform
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third parties that help us operate our platform (AWS, Twilio, Stripe, Google)
- Other Signers: Document recipients and signers as part of the signing workflow
- Blockchain Networks: Document hashes are publicly recorded on the Solana blockchain
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption in transit (TLS 1.3) and at rest
- Secure cloud infrastructure (AWS)
- Access controls and authentication
- Regular security audits
- Blockchain immutability for document verification
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Signed documents and blockchain records are retained indefinitely for verification purposes. You may request deletion of your account and personal data, subject to legal retention requirements.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your personal data
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at privacy@signatrust.io.
8. Cookies
We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Essential cookies are required for the platform to function properly.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@signatrust.io
- Website: https://www.signatrust.io